Privacy Policy & Terms

(updated 04th September 2022)

This website is registered and maintained by Prachyam Studios Private Limited, India

Copyright Information

Prachyam is the owner of, and reserves all rights to, all originally created material published on this Site, including audio, video, electronic, multimedia, photographic, and written forms.

You may not copy, reproduce, sell, publish, display, transmit, distribute, perform, modify, create works derivative of, or in any way exploit any material from this website without the written consent of Prachyam Trust.

Requesting permission: To request permission for reprinting, publishing, licensing, or for any other use of any material or works on this website, write to Prachyam at the email address provided above. Provide in writing the following information: your name (and title), postal and email addresses, and telephone numbers of your organization; the mission and purpose of your organization, similar information for any other relevant contact persons in your organization, a detailed description of the material for which you are requesting permission, and where it is located on our website, and a detailed description of your intention and purpose of use of the material (how and why it will be used, published, and distributed).

Prachyam reserves the right to deny or withdraw permission, for any reason, for use of any material published on this website.

Terms of Service

Welcome to the terms of use for Prachyam streaming. These terms are between you and the entity providing the Prachyam streaming service to you, which may be, depending on your location, Prachyam Studios Private Limited or one of their affiliates ("Prachyam", "we" or "us"). Visit www.Prachyam.com to identify the Prachyam affiliate that provides the Prachyam streaming service to you and other applicable terms based on your location. Your Prachyam streaming service provider may change from time to time, with or without prior notice (unless required by applicable law). The versions of these policies and notices applicable to you are available for your review to understand how we handle your personal information. Each time you visit, browse, or use the Prachyam streaming service, you accept this Agreement on behalf of yourself and all members of your household and others who use the Service under your account.

1. THE SERVICE

Prachyam streaming (the "Service") is a personalized service that provides, offers, recommends and helps you discover digital movies, television shows and other streaming content (collectively, "Digital Content") and other services as provided in this Agreement. There are several ways to access the Service and Digital Content, including through Prachyam and your use of other Prachyam benefits and Prachyam services are governed by separate terms made available in the apps, websites or devices you use to access those services. If you are under 18 years of age, or the age of majority in your location, you may use the Service only with involvement of a parent or guardian. We personalize content and features as part of the Services, including showing you recommendations on Digital Content, features and services that might be of interest to you. We also endeavour to continuously improve the Prachyam devices and services and your experience with them.

2. COMPATIBLE DEVICES

In order to stream or download Digital Content, you will need to use a personal computer, portable media player, or other device that meets the system and compatibility requirements that we establish from time to time (a "Compatible Device"). Some Compatible Devices may be used only to stream Digital Content, some may be used only to download Digital Content, and some may be used to stream and download Digital Content. We may change the requirements for Compatible Devices from time to time and, in some cases, whether a device is (or remains) a Compatible Device may depend on software or systems provided or maintained by the device manufacturer or other third parties. Accordingly, devices that are Compatible Devices at one time may cease to be Compatible Devices in the future. The Prachyam entity that provides you the Prachyam streaming mobile app may be different from the Prachyam entity that provides you the Service.

3. DIGITAL CONTENT

General. The Service may allow you to access Digital Content on a subscription basis for viewing during a limited period of time during a subscription period

Usage Rules. Your use of Digital Content is subject to the rules. The Usage Rules provide important information, including the time period during which you are authorized to view different types of Digital Content (the "Viewing Period") and limitations on the number and type of Compatible Devices on which each type of Digital Content may be downloaded, streamed, and viewed.

Subscriptions/Memberships. Offers and pricing for subscriptions (also referred to at times as memberships), the subscription services, the extent of available Subscription Digital Content, and the specific titles available through subscription services, may change over time and by location without notice (except as may be required by applicable law). Unless otherwise indicated, any price changes are effective as of the beginning of the next subscription period. If you do not agree to a subscription change, you may cancel your subscription. The pricing for subscriptions or memberships may include applicable taxes. Where applicable, such taxes will be collected by the party with whom you transact for the service, which may be Prachyam or a third party. We make no guarantee as to the availability of specific Subscription Digital Content or the minimum amount of Subscription Digital Content available in any subscription. Additional terms applicable to a subscription (such as the applicable cancellation and refund policy) will be indicated on the informational pages for that subscription on the primary Service website for your location, (your "streaming Marketplace"). Some of the subscription services that we offer are from third parties. Third parties that provide subscription services (for example, through Prachyam streaming Channels) may change or discontinue the features of their services or the content in their services. Prachyam is not responsible for the content contained in any third-party subscription service or the features of these services.

Cancellation of Subscriptions/Memberships. If you signed-up for your streaming-only subscription or membership directly through us, you may cancel any time by visiting Your Account and adjusting your membership settings, by contacting Prachyam customer service, or by using any cancellation form that we make available to you on your streaming Marketplace or, if you transact for the applicable Prachyam subscription or membership service through a third party, through your account with such third party. If you cancel at any other time, we will refund your full membership fee only if Digital Content available as part of your streaming-only membership has not been accessed through your account since your latest membership charge. If you are accessing the Service as part of a Prachyam membership, the cancellation and refund terms that apply to you are set forth in the Prachyam Terms of Use of your streaming Marketplace. If you are accessing the Service as part of an Prachyam subscription or membership that you transact for through a third party, the cancellation and refund terms that apply to you may differ and are as set forth by such third party, and you may need to contact such third party to cancel your subscription or receive any refund under its applicable policies.

Payment Methods. If you sign up for a streaming subscription or membership through us and are billed by us, then the billing terms described below will apply to your subscription or membership. If we are unable to process your payment using your designated payment method, we reserve the right to charge any payment method we have on file for you.          

If you purchase a subscription or start a free trial for a subscription, your subscription will automatically continue, and you authorise us (without further notice, unless required by applicable law) to collect the then-applicable periodic subscription fee including any taxes, using any payment method we have on file for you.

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORISE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE PERIODIC SUBSCRIPTION FEE INCLUDING ANY TAXES, USING ANY PAYMENT METHOD WE HAVE ON FILE FOR YOU.

If all payment methods we have on file for you are declined for payment of your subscription fee, your subscription will be cancelled unless you provide us with a new payment method. If you provide us with a new payment method and are successfully charged before your subscription is cancelled, your new subscription period will be based on the original billing date and not the date of the successful charge. You can use "Your Account" settings to update your designated payment method(s). If you signed up for your streaming-only subscription or membership through a third party and are not billed directly by us, then the billing terms provided by the third party will apply to your subscription or membership.

Promotional Trials. We sometimes offer eligible customers various trial or other promotional memberships, which are subject to this Agreement except as otherwise stated in the promotional offers. We reserve the right, in our sole discretion, to determine your eligibility. Trial members may at any time (through Your Account) choose not to continue to paid membership at the end of the trial period.

Limited Licence to Digital Content. Subject to payment of any charges to rent, purchase, or access Digital Content, and your compliance with all terms of this Agreement, Prachyam grants you a non-exclusive, non-transferable, non-sublicensable, limited licence, during the applicable Viewing Period, to access and view the Digital Content in accordance with the Usage Rules, for personal, non-commercial, private use. We may automatically remove Digital Content from your Compatible Device after the end of its Viewing Period.

Availability of Purchased Digital Content. Purchased Digital Content will generally continue to be available to you for download or streaming from the Service, as applicable, but may become unavailable due to potential content provider licensing restrictions or for other reasons, and Prachyam will not be liable to you if Purchased Digital Content becomes unavailable for further download or streaming.

Playback Quality; Streaming. The playback resolution and quality of the Digital Content you receive will depend on a number of factors, including the type of Compatible Device on which you are accessing the Digital Content and your bandwidth, which may increase or decrease over the course of your viewing. If we detect that Digital Content we are streaming to you may be interrupted or may otherwise not play properly due to bandwidth constraints or other factors, we may decrease the resolution and file size of the streamed Digital Content in an effort to provide an uninterrupted viewing experience. While we strive to provide you a high quality viewing experience, we make no guarantee as to the resolution or quality of the Digital Content you will receive when streaming, even if you have paid extra for access to high definition, ultra-high definition, or high-dynamic-range content.

General Restrictions. You may not (i) transfer, copy or display the Digital Content, except as permitted in this Agreement; (ii) sell, rent, lease, distribute, or broadcast any right to the Digital Content; (iii) remove any proprietary notices or labels on the Digital Content; (iv) attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or other content protection system used as part of the Service; or (v) use the Service or Digital Content for any commercial or illegal purpose.

5. SOFTWARE

Use of the Software. We may make available software for your use in connection with the Service ("Software").For additional terms that apply to certain third-party Software.

Information Provided to Prachyam and streaming Content Providers. The Service and Software may provide Prachyam with information relating to your use and the performance of the Service and Software, as well as information regarding the devices on which you download and use the Service and Software. For example, the Software may provide Prachyam with information related to the Digital Content that you download and stream and your use of that Digital Content. Any information we receive is subject to the Prachyam Privacy Notice of your streaming Marketplace. We may provide certain information regarding your subscription status and use of Digital Content, including viewing history, to streaming content providers, such as third parties offering subscription services through Prachyam streaming Channels. We will provide this information in a manner that is not identifiable to you (unless you authorise sharing identifiable information with a specific streaming content provider).

6. ADDITIONAL TERMS

Termination. We may terminate your access to the Service, including any subscription available as part of the Service, at our discretion without notice (except as may be required by applicable law). If we do so, we will give you a pro-rated refund of your subscription fee (if any); however, if you violate any of the terms of this Agreement, your rights under this Agreement will automatically terminate without notice, and Prachyam may, in its discretion, immediately revoke your access to the Service and to Digital Content without refund of any fees. In such an event, you must delete all copies of Digital Content that you have downloaded.

Explicit Content. By using the Service, you may encounter content that may be offensive, indecent or objectionable; this content may or may not be identified as having explicit language or other attributes. Nevertheless, you agree to use the Service at your sole risk, and Prachyam has no liability to you for any content. Content types, genres, categories, and descriptions are provided for convenience, and Prachyam does not guarantee their accuracy.

Communications. We may send you promotions or otherwise communicate with you electronically, which may include email, push notification, and you hereby consent to receive those communications. These communications will be in accordance with the Prachyam Privacy Notice of your streaming Marketplace. To stop receiving marketing communications from Prachyam, update your marketing communication preferences from Your Account.

Updates and Modification of Service. Prachyam will issue updates for the Service, Digital Content and Software where required to do so by law. Prachyam may also modify the Service (including any subscription), any Digital Content and /or Software from time to time: (i) to improve existing, or add new, functionality and/or features; (ii) to make reasonable technical changes; (iii) to ensure the ongoing operability of the Service or (iv) for legal or security reasons, where considered reasonably necessary by Prachyam. You agree that updates and modifications may be carried out or applied automatically, without you needing to take any action. Where an update or modification is not automatic, it will only take effect once installed by you. Prachyam reserves the right to suspend, or discontinue the Service, or any part of the Service, at any time and without notice (except as required by applicable law), and Prachyam will not be liable to you should it exercise such rights, even if your ability to use Digital Content is impacted by the change.

Amendments. Prachyam reserves the right to make changes to this Agreement for legal or regulatory reasons; for security reasons; to enhance existing features or add additional features to the Service; to reflect advancements in technology; to make reasonable technical adjustments to the Service; and to ensure the ongoing operability of the Service at any time by posting the revised terms in connection with the Service or on your streaming Marketplace. You will be able not to accept these changes by cancelling your membership at any time. To the maximum extent permitted by law, your continued use of the Service or Software following any changes will constitute your acceptance of such changes. However, any increase in subscription fee will not apply until your subscription is renewed.

Reservation of Rights; Waiver. The Service, Software and the Digital Content embody intellectual property that is protected by law. Copyright owners of Digital Content are intended third-party beneficiaries under the Agreement. Our failure to insist upon or enforce your strict compliance with the Agreement will not constitute a waiver of any of our rights.

Disputes/Conditions of Use. Any dispute or claim arising from or relating to this Agreement or the Service is subject to the governing law, disclaimer of warranties and limitation of liability, dispute resolution and class action waiver (if applicable), and all other terms in the Prachyam Conditions of Use of your streaming Marketplace. You agree to those terms on behalf of yourself and all members of your household and others who use the Service under your account by using the Service. YOU MAY ALSO BE ENTITLED TO CERTAIN CONSUMER PROTECTION RIGHTS UNDER THE LAWS OF YOUR LOCAL JURISDICTION.

Limitation of Liability. Without limiting the disclaimer of warranties and limitation of liability in the Prachyam Conditions of Use of your streaming Marketplace: (i) in no event shall our or our software licensors' total liability to you for all damages arising out of or related to your use or inability to use the Software (ii) in no event shall our or our Digital Content providers' total liability to you for all damages arising from your use of the Service, the Digital Content, or information, materials or products included on or otherwise made available to you through the Service, exceed the amount you paid to us over the past 12 months to purchase, rent, or view the Digital Content related to your claim for damages. The limitations in this section will apply to you even if the remedies fail of their essential purpose.

Contact Information. For communications concerning this Agreement, please write to Prachyam at hello@prachyam.com

Severability. If any term or condition of this Agreement is deemed invalid, void, or for any reason unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining term or condition.

Your legal rights. We have a legal duty to supply the Service and Digital Content in conformity with this Agreement. If there is a problem with the Service or any Digital Content, the laws of your country may give you additional rights and remedies. Such laws apply in addition to your rights under this Agreement.

Privacy Policy

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Prachyam does not sell or share email addresses and personal information of visitors to other companies or organizations.

The information we collect is used for internal review in order to improve the content and layout of our website, to customize the content and/or layout of the website for individual visitors, and to notify visitors about updates to our website. This information is not shared with, or sold to, other organizations for commercial or other purposes.

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Prachyam collects and uses Users personal information for the following purposes:

– To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

– To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

– To administer a content, promotion, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.

– To send periodic emails: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

If you do not want to receive email from us, let us know by writing to us at the above email address. Please specify NO EMAIL in your email subject.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy

Prachyam has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

If you feel that this website is not following this privacy policy, you may contact us at the email address provided above.